HIPAA-aware setup
BAAs, encrypted recordings, role-based access. We build to your compliance posture.
For Health & Wellness
While your team is in session, DialPal answers the front desk.
Dental, vet, med spa, chiropractic, mental health, PT, wellness. Your clinicians are in 45–90 minute appointments. DialPal is the managed AI receptionist that answers every inquiry, books around your treatment schedule, and qualifies callers in your brand voice. HIPAA-aware setup available. We run it. You treat patients.
Live in 5–7 days · HIPAA-aware · PMS integrations
Tuesday · 12:38 PM — New patient inquiry
Customer calls
Also live for: Veterinary practices
Built for clinical front desks — privacy posture you can show your compliance officer.
Healthcare isn't a vertical — it's a regulatory environment. DialPal is configured with that in mind from day one.
PHI minimization
We capture only what your front desk would. Sensitive data never leaves the call envelope.
Auditable trail
Every call recorded, transcribed, time-stamped, and exportable for your compliance officer.
Real-person escalation
Anything DialPal can't handle goes to your team in seconds, not minutes.
How we work with clinical practices.
01 / We learn your practice
We learn your practice.
Our team interviews you, studies your services, providers, intake process, and how you talk to patients. We train a custom AI that sounds like your best front-desk hire — warm, professional, never a call center.
02 / We integrate your practice management
We integrate your practice management.
Dentrix, Eaglesoft, Open Dental, AvImark, ezyVet, Jane, DrChrono — our team connects DialPal to whatever you already use. Booking calendar sync, patient profiles auto-updated, HIPAA-aware setup throughout.
03 / We run it for you
We run it for you.
Go live in 5–7 business days. We monitor inquiries, tune escalation for clinically urgent vs. routine calls, and adjust as your practice grows. Your providers stay in session. We handle the desk.
See what DialPal does after the call ends.
Every call triggers a chain of actions in the background. Here's what your team sees on Monday morning instead of missed-call notifications.
01
Appointment booked
DialPal checks your live booking system, finds an open slot with the right provider, books the appointment, and confirms with the patient in their preferred channel.
Booking calendar
ConfirmedThu14
2:00 PM — Maria Patel
New patient cleaning with Dr. Patel
02
Patient profile updated
Patient contact info, insurance details, and intake notes get auto-saved to your practice management system. Dentrix, Eaglesoft, Open Dental, Jane — whatever you already use.
Patient record
Auto-synced · DentrixMP
Maria Patel
(314) 555-0118 · Delta Dental — verified
Intake notes
New patient · Prefers afternoon appts · Last cleaning 2yr ago
Last activityJust now · Call summary added
03
Provider alerted
For clinically urgent calls, DialPal escalates to the provider on call. For routine bookings, it slots the patient in and updates the provider's schedule. Your team sees a clean calendar, not a chaotic inbox.
Dr. Patel — today
3 of 8 slots9:00J. Liu — Cleaning
10:30R. Kim — Consult
2:00M. Patel — New patient
3:30A. Singh — Follow-up
04
Daily summary delivered
Every morning, your practice manager gets a summary: inquiries handled, appointments booked, insurance verifications pending, escalations needed. Total visibility, zero work.
Daily summary
7:00 AMYesterday at DialPal — your practice front desk
8
inquiries handled
6
appointments booked
2
insurance verifications pending
1
urgent callback
Integrates with your PMS, EHR, and booking platforms.
- Dentrix
- Eaglesoft
- Open Dental
- AvImark
- ezyVet
- Jane
- DrChrono
- Webhooks
Real results from working with our team.
+22%
Multi-location dental group
"New-patient bookings up across three offices once after-hours calls actually got answered."
DSample
24/7
Always-on front desk
"Patients reach a warm, professional voice — at lunch, after close, on holidays."
DPSample
15–25%
Wellness practice — cancellation recovery
"Last-minute openings get refilled from our waitlist before the chair goes cold."
WSample
We're growing fast and onboarding new clients every week. The metrics above reflect operational targets and early client patterns. As verified results come in from our launch partners, they'll appear here with names, photos, and stories. Want to be one of them? Book a demo
Two pricing plans. Both managed by our team.
Essential
Single-location businesses
Starting at $— / mo
Live in 5–7 days. Managed end-to-end.
Most requested
Custom
Multi-location, high volume, complex needs
Priced for your business
HIPAA-aware setup available.
Partnership discounts available at 3, 6, and 12-month tiers. We'll walk through the right fit on your demo. See full pricing
Tell us about your practice. We'll quote in 24 hours.
Pricing scales with patient call volume and locations. Most clinical pilots land between $599 and $1,799 / mo, all-in. HIPAA-aware setup included.
- BAA on request
- Live in ~6 days
- Cancel any time
The questions practices actually ask us.
Stop letting the phone decide whether today was a good day.
See our team set DialPal up for your kind of call. 20-minute demo, no slides — we'll dial in live.